Contact Us

Get in touch with our team for a free quote or to learn more about our services. We're here to help you restore the beauty of your property.

Send Us a Message

Contact Information

Address

Charlotte, NC

Phone

980-266-4818

Email

novellipw@gmail.com

Business Hours

Monday-Friday: 8am-6pm, Saturday: 9am-4pm, Sunday: Closed

Connect With Us

Service Areas

CharlotteMatthewsHuntersvilleConcordGastoniaMint HillIndian TrailPineville

Find Us

We serve Charlotte, NC and surrounding areas. Contact us to see if we service your location.

Charlotte skyline view

Frequently Asked Questions

Have questions about our services? Check out our most frequently asked questions below.

How soon can you schedule my service?

We typically schedule services within 1-2 weeks of your initial contact, depending on the season and current workload. For urgent needs, we do our best to accommodate rush requests.

Do I need to be home during the service?

No, you don't need to be present as long as we have access to the areas that need cleaning. However, we recommend being available at the beginning and end of the service for a walk-through.

What payment methods do you accept?

We accept cash, checks, and all major credit cards. For commercial clients, we also offer invoicing options with net-30 terms upon approval.

Are your cleaning solutions safe for plants and pets?

Yes, we use environmentally friendly cleaning solutions that are safe for plants, animals, and children. We also take precautions to protect your landscaping during the cleaning process.